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White PaperSales Compensation & Performance Management 2009 Survey Results and Analysis Gain insights and suggestions on key elements to consider as you plan, deploy and manage compensation plans and sales performance in 2010.

Tags: Analysis, Benefits, Compensation, Human Resources, Sales

Sponsored by: Varicent
Date: October 2009
Varicent
White PaperA Practical Guide for Retiring Legacy Applications Read this paper to see how forward thinking organizations establish best practices and methodologies to review application portfolios to determine whether legacy applications should be...

Tags: Informatica, Legacy Application

Sponsored by: Informatica
Date: March 2010
Informatica
White PaperCreating and managing value with IBM Tivoli Service Management Center for System z Find out how to gain better visibility, control and automation over your IT infrastructure, service execution, and service management processes.

Tags: IBM Corp., It Services, Service Management

Sponsored by: IBM
Date: April 2008
IBM
White PaperBest Practices in Virtualization: Integrated Management Examine the challenges of managing mixed environments, plus look at integrated solutions for managing both your virtualized and physical machines.

Tags: Best Practice, Cloud Computing, Hardware, Kace, Storage

Sponsored by: KACE
Date: December 2007
KACE
White PaperWindows 7: Tips and Best Practices for Simplified Migration The upcoming migration to Windows 7 poses potential challenges along with its promised rewards. Plan now to ensure your smooth transition in 2010.

Tags: Best Practice, IT Professional, Kace, Microsoft Windows, Microsoft Windows 7

Sponsored by: KACE
Date: October 2009
KACE
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White PaperEffectively Managing Team Conflict All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team conflict symptoms, determine how to address...

Tags: Global Knowledge, Management, Team, Team Management

Sponsored by: Global Knowledge
Date: September 2006
Global Knowledge
White PaperSimple Tricks to Ace the Subnetting Portion of Any Certification Exam Subnetting seems to be a battle of fighting bits, decimal numbers, and countless methods and processes to convert from one to the other. While the...

Tags: Business Operations, Global Knowledge, Industry, Management, Quality

Sponsored by: Global Knowledge
Date: November 2006
Global Knowledge
White PaperWhat Is Micromanagement? And What You Can Do To Avoid It. The costs of micromanaging to an organization can be staggering. Learn how to recognize the signs of micromanagement--and how to overcome it.

Tags: Global Knowledge

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White PaperUser's Guide to Office 2007: No Need To Wait, Deploy It Now New operating systems and programs are always a little intimidating, and they often require a learning curve. Office 2007 is no exception. Download this...

Tags: Global Knowledge, Microsoft Office, Microsoft Office 2007, Office Suites, Software

Sponsored by: Global Knowledge
Date: July 2007
Global Knowledge
White Paper7 More Red Hat Linux Tips and Tricks Are you looking for a quick and simple reference guide to help you navigate Red Hat® LinuxTM systems? Look no further. Global Knowledge and...

Tags: Global Knowledge, Linux, Open Source, Red Hat Inc., Red Hat Linux

Sponsored by: Global Knowledge
Date: October 2007
Global Knowledge
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White PaperCCNA v2.0 Review Our popular CCNA Review Guide has been updated to reflect the recent changes to the CCNA curricula. This paper can help students understand what...

Tags: CCNA

Sponsored by: Global Knowledge
Date: November 2007
Global Knowledge
White PaperFour Key Elements of Effective Business Communication We communicate all the time, even when we are not aware of it. We communicate through gestures, body language, facial expressions, and tone of voice...

Tags: Business Communication, Global Knowledge, Telecommunications

Sponsored by: Global Knowledge
Date: June 2008
Global Knowledge
WebcastCISSP Exam Tips The CISSP has become a key certification for security professionals. If you're planning to take the CISSP certification exam, this on demand seminar explains certification...

Tags: Business Operations, CISSP, Global Knowledge, Quality, Security

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
White PaperVirtualization Overview Cost-effective utilization of IT infrastructure is a major challenge confronting CIOs and IT managers today. One way to meet this challenge is through virtualization. This...

Tags: Cloud Computing, Global Knowledge, Hardware, Storage, Storage Management

Sponsored by: Global Knowledge
Date: August 2008
Global Knowledge
White PaperThe New Microsoft IT Pro Certifications and Exams This white paper will discuss the reasons Microsoft certifications are valuable to individuals and organizations. It will also cover the new Microsoft certifications in general,...

Tags: Business Operations, Certification, Global Knowledge, Information Technology, Microsoft Corp.

Sponsored by: Global Knowledge
Date: August 2008
Global Knowledge
White PaperCCNA Wireless Certification As networks continue to stimulate economic growth, collaboration, and interaction, the need for networking talent will grow in importance. To meet this growing demand, Cisco...

Tags: Business Operations, CCNA, Certification, Quality, Training And Certification

Sponsored by: Global Knowledge
Date: September 2008
Global Knowledge
White PaperChanges to the PMBOK® Guide, 4th Edition, and What You Should Know In December 2008, The Project Management Institute (PMI®) released the 4th edition version of A Guide to the Project Management Body of Knowledge® (PMBOK® Guide),...

Tags: Global Knowledge, PMBOK, Project Management Institute

Sponsored by: Global Knowledge
Date: February 2009
Global Knowledge
White Paper2009 IT Skills and Salary Report For the second year, Global Knowledge and TechRepublic have partnered to create a comprehensive IT salary survey. With over 14,150 responses, the 2009 report has...

Tags: Benefits, Global Knowledge, Human Resources, Information Technology, Management

Sponsored by: Global Knowledge
Date: February 2009
Global Knowledge
White PaperPlain Talk about Training Payment Options You know you need training; the trick today is how to pay for it and work it into your demanding schedule. Staffing and budgets...

Tags: Global Knowledge, Human Resources, Training, Training And Certification, Workforce Management

Sponsored by: Global Knowledge
Date: September 2009
Global Knowledge
White PaperKeeping remote users safe makes sense Businesses must comply with government and industry regulations to avoid fines and penalties. However, tight security is a reward unto itself.

Tags: CDW Corp., Government, Regulations, Remote User, Vertical Industries

Sponsored by: CDW
Date: February 2010
CDW
White PaperLotus Blooms in 2009 In today's competitive environment, sharing information and expertise can be critical in driving organizational success. To foster innovation, it's important to create collaboration communities of...

Tags: Collaboration, Enterprise Software, Firewalls, Groupware, IBM Corp.

Sponsored by: IBM
Date: December 2009
IBM
Case StudyInternet-based Human Resource Solution Empowers Motorola’s Employees Motorola is a leading provider of wireless communications, semiconductors and advanced electronic systems, components and services. Some human resource personnel estimated that up to 75...

Tags: Human Resources, Internet, Motorola Inc.

Company: Accenture
Accenture
WebcasteLearning Evolution - Beyond Simple Cost Savings Join this Webcast to hear how Oracle's Learning Management System, comprised of Oracle iLearning, Oracle Training Management and Oracle Human Resources Management System, delivers business-critical...

Tags: Cost Savings, E-learning, Enterprise Software, Human Resources, Oracle Corp.

Company: Oracle
Oracle
White PaperIs It Worth the Cost? - Calculating the ROI of Training In the past corporations have viewed training as a necessary expense rather than an investment. Emphasis was on cutting the cost of this expense by...

Tags: Human Resources, ROI, THINQ Learning Solutions, Training, Training And Certification

Company: THINQ Learning Solutions
Date: August 2002
THINQ Learning Solutions
White PaperIT Service Management - Making It Happen The success or failure of IT Service Management within an organization can be dependent on having the right staff in the management positions. The majority...

Tags: Business Operations, Service Level Management, Quality, Process Improvement, Management

Company: ITILPeople.com
ITILPeople.com
White PaperKeeping Your Service Desk Staff Endeavour to make the working life of Service Desk staff as interesting, stimulating and pleasant as possible. It is a unique role requiring unique skills...

Tags: Career, It Services, ITILPeople.com, Professional Development, Service Desk

Company: ITILPeople.com
ITILPeople.com
WebcastHR's Role in Sarbanes-Oxley Compliance Is your HR department ready for the approaching Sarbanes-Oxley Section 404 deadline and its implications for HR processes and policies? To comply with the upcoming...

Tags: Finance, Financial Accounting, Government, Human Resources, Regulations

Company: Ultimate Software
Ultimate Software
White PaperCorporate foundation in building an Offshore Development Center Companies are increasingly looking at offshore suppliers for a variety of IT tasks. As more and more enterprises turn to offshore service providers for...

Tags: AgreeYa Solutions Inc., Management, Software Product, Strategy

Company: Agreeya
Agreeya
White PaperThink Secure: Building Your Security-Minded Workforce The United States Federal Government is bound to provide information security awareness training by the Federal Information Security Management Act (FISMA).The Health Insurance Portability and...

Tags: Benefits, Policies And Procedures, Regulations, Regulatory Compliance, Sarbanes-Oxley

Company: Getronics
Date: July 2005
Getronics
White Paper7 Habits of Highly Effective Contact Centers and Help Desks More than a decade ago, Stephen Covey wrote about seven key habits that can help people elevate their personal and professional effectiveness in a ground-breaking...

Tags: Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software, Habit

Company: eGain Communications
eGain Communications
White PaperCoaching Techniques for Dealing with Underperformers How, then, do we deal fairly and firmly with under-performing employees? The secret is to give effective feedback on a regular basis, link that feedback...

Tags: Feedback, Global Knowledge, Human Resources, Performance Management, Productivity

Company: Global Knowledge
Global Knowledge
Research ReportMake IT Matter For Business Innovation Business execs don't believe that the IT organization contributes business innovations to their firm. Not surprising given that IT allocates less than 25% of its...

Tags: Information Technology, Innovation, Management, Strategy

Company: Forrester Research
Date: November 2005
Forrester Research
White PaperAchieving Regulatory Compliance for IT Change and Configuration Control One of the biggest challenges to achieving regulatory compliance is controlling who has access to systems and who makes changes to the underlying systems infrastructure....

Tags: BMC Software Inc., Human Resources, Information Technology, It Management, It service Management

Company: BMC Software
Date: September 2005
BMC Software
White PaperBenchmarks and Best Practices in Accounting, Focus Area: Payroll Compare your organization to your peer groups and discover ways to improve your accounting performance.How do centralized accounting operations compare to decentralized ones? Learn the...

Tags: Accounting, APQC, Best Practice, Finance, Financial Services

Company: APQC
APQC
White PaperThe Selection and Recruitment Game The Human Resource Manager must be very clear about the background of the vacancy to be filled. The likely scenarios could be a replacement, or...

Tags: First Choice Consulting Services, Game, Recruitment, Staffing

Company: First Choice Consulting Services
Date: December 2002
First Choice Consulting Services
White PaperInfoTech: The Converged IT Organization - A Best Practices Approach for Ensuring Success with IP Telephony The business benefits of converged communications come hand-in-hand with additional technological complexity that poses challenges- and potential rewards - to IT organizations. Incorporating the experience...

Tags: Avaya Inc., Telephony, Telecommunications, Telecom & Utilities, Networking

Company: Avaya
Date: May 2005
Avaya
White PaperProject Management - Trained People, Proven Processes, and Enabling Technology The key to project management was the development of a whole new toolkit for project managers. New tools, such as Program Evaluation and Review Technique...

Tags: It Operations, It service Management, Management, Project Management, Stantec

Company: Stantec
Date: August 2005
Stantec
White PaperJust-in-Time Training - Using a Model of Project Results Versus Team Enablers to Identify Post-PMP Training For some time, the authors' have been developing what they call a two-dimensional model for measuring project performance and project management training. The model was...

Tags: Business Operations, Tools & Techniques, Team, Strategy, Quality Management

Company: Project Management Institute
Date: March 2005
Project Management Institute
Research ReportTaking Your PMO to the Next Step: The Office of the CIO Project management offices (PMOs) have long been responsible for overseeing and developing project management expertise, but forward-thinking companies are now considering them for a new...

Tags: CIO, It Operations, It service Management, Management, Microsoft Office

Company: Forrester Research
Date: September 2005
Forrester Research
White PaperAccommodating Soft Skills in Software Project Management This paper summarizes the soft skills that can possibly improve the success rate of software projects. These projects, if not managed properly can lead to...

Tags: Soft Skill, Software, Software Project, Software Project Management, Training And Certification

Company: University of South Africa
Date: April 2005
University of South Africa
White PaperWhy Enterprises Outsource Network Security Written by Stratecast Partners, this study will give you a comprehensive business cost and benefit analysis on outsourcing network security. Learn how the Managed Security...

Tags: Benefit, Business Operations, It Operations, Outsource, Outsourcing

Company: VeriSign
Date: November 2005
VeriSign
White PaperFive Steps to Deploying Linux in the Enterprise When an organization decides to use Linux servers to run business systems, there are a variety of considerations that must come into play. Some of...

Tags: Consideration, Linux, Open Source, Operating Systems, Software

Company: TechRepublic
Date: January 2006
TechRepublic
Research ReportCustomers Want Live, Speedy Support EXECUTIVE SUMMARY: Data from Forrester's Consumer Technographics® Q3 2005 North American Survey reveals that North American households prefer and use human channels more than automated...

Tags: Channel, Product Marketing, Online Communications, Marketing, Interactive Voice Response (IVR)

Company: Forrester Research
Date: January 2006
Forrester Research
White PaperIT Project and Portfolio Management and Application Life Cycle: Understanding the Market and Enabling IT/Business Coordination Today, Global 2000 organizations are striving to gain strategic advantage and efficiencies of scale through better governance and management of IT projects and programs. ...

Tags: Borland Software Corp., Information Technology, Management, Portfolio Management, Strategy

Company: Borland Software
Date: February 2006
Borland Software
Research ReportRebuilding IT Culture After Organization Change When IT management changes the structure of its organization to align with an IT goal, it needs the new organization to achieve smooth operations as...

Tags: Forrester Research Inc., Information Technology, IT Administration, Management, Strategy

Company: Forrester Research
Date: February 2006
Forrester Research

Showing items 1-40 of 408
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