ZDNet Must Read:
Wireless access: What price speed
Is Verizon missing a trick in its trench warfare with Cablevision? Or has the maverick cable operator found an Achilles heel in the telephone operator's methods of providing TV, phone... Continued »
September 5th, 2008
Nokia: Our market share will slip over weak demand
Nokia said Friday that its mobile device market share will slip in the third quarter from the second quarter “due to weaker consumer confidence in multiple markets.” The company also said it refused to be lured into a price war.
Nokia (all resources, reviews and blogs) said it expects its market share to increase over the year, but expects mobile device volumes to grow about 10 percent in 2008, or 1.14 billion units. Nokia had market share of about 9 percent in the second quarter.
In a statement the company said:
Nokia’s current estimate that its mobile device market share in the third quarter 2008 will be lower than previously expected is due to multiple factors. These factors include Nokia’s tactical decision to not meet certain aggressive pricing of some competitors, the overall market competition, including the entry markets, and the temporary impact of a slower ramp-up of a mid-range Nokia device. Nokia’s strategy is to take market share only when the company believes it to be sustainably profitable in the longer term. Nokia has not broadly participated in the recent aggressive pricing activity - as it believes that the negative impact to profitability would outweigh any short term incremental benefits to device unit sales.
The reaction was swift in premarket trading.
For device buyers that means you can get devices on the cheap. Nokia said it expects new product launches to help it out in the third quarter and fourth quarter.
September 5th, 2008
Video: Google Apps adoption rates up
At the Office 2.0 Conference in San Francisco, Matthew Glotzbach, product management director of Google Enterprise, discusses the user acceleration of its Google Apps software. Glotzbach also shows a chart on how the company’s Google Docs word processing product has surpassed Sun’s OpenOffice in the last year and is slowly gaining on Microsoft Office.
September 5th, 2008
End of an era: Dell may dump its factories
Dell is reportedly trying to dump its manufacturing facilities across the globe in a turnabout that indicates it has no discernable edge in making PCs anymore.
According to the Wall Street Journal:
Dell has approached contract computer manufacturers with offers to sell the plants. One person briefed on the plan said he expects the company to sell most — and possibly all — of its factories “within the next 18 months.” Other factories could close, this person said. Dell would enter into agreements with the contract manufacturers to produce its PCs.
For a company that once used its supply chain as a weapon the move is stunning. It also shows how other companies–notably HP–emulated Dell’s model and squashed it. The message: There’s no future in selling direct and customizing custom PCs on the fly. And certainly Dell has hit the efficiency wall.
Today, Dell is a company with falling profit margins and high labor costs. The rub: It’s unclear whether contract equipment manufacturers would want to buy Dell’s manufacturing hubs. Do contract manufacturers really want to take on Dell’s capacity? It’s possible that Dell may have to do more dramatic layoffs to dress these factories up for a sale. Dell has facilities in Austin, Texas; Winston Salem, NC; Nashville, Tenn.; and additional factories in Ireland, Poland, China, Malaysia and India.
Dell’s move to outsource could give it an initial boost, but the bet going forward would be that the PC giant can navigate the retail sales channel well–something that’s not proven yet. HP, Apple and others rely heavily on contract manufacturers so it’s not like Dell can’t do it. But the move is the end of an era.
September 5th, 2008
Welcome Adam O’Donnell, Sean Portnoy
We have a few new faces on the blog network–Adam O’Donnell has been added to Zero Day and Sean Portnoy, who is taking over the SoHo networking blog.
Adam rounds out the coverage of Ryan Naraine and Dancho Danchev on Zero Day, our security hub.
Adam is an R&D engineer who has focused on computer security since 2000. He currently is the Director of Emerging Technologies at Cloudmark, a messaging security company located in San Francisco.
Sean is an old hand at ZDNet. He started his tech writing career at ZDNet nearly a decade ago. He then spent several years as an editor at Computer Shopper magazine, most recently serving as online executive editor.
September 5th, 2008
News to know: Windows 7; Patch preview; Office 2.0; Dell
Here are today’s notable headlines. You can get News To Know via email alert and RSS daily:
Ryan Naraine: Critical WMP, MS Office bugs on Patch Tuesday swat list
- Dancho Danchev:Malware and spam attacks exploiting Picasa and ImageShack
Mary Jo Foley: Is Microsoft is putting Windows 7 on a diet?
- The question that won’t go away: What comes after Yahoo?
- First ‘Fiji’ Media Center systems start rolling out
- Ed Bott: Microsoft finally earns a passing grade (barely) for WGA
- Microsoft Student Technology Day UK
Sam Diaz: Seinfeld & Gates: Was this ad supposed to be funny?
WSJ: Dell plans to sell factories to save costs
Office 2.0 coverage:
September 4th, 2008
Seinfeld & Gates: Was this ad supposed to be funny?
The long-awaited $300 million ad campaign that Microsoft launched to counter Apple’s successful “I’m a Mac, I’m a PC” campaign aired during the Thursday night kickoff to the NFL season. Did you see it? I missed it on TV but caught it on YouTube.
I don’t get it. And seeing how the punchline was, ummm, Bill Gates adjusting his shorts, I don’t think I want to get it.
Check out the commercial and tell me if I’m wrong here. For 90 seconds, it’s two middle-aged guys in a discount shoe store at the mall, talking about, well, discount shoes. And, don’t forget the gratuitous subtitles for the Spanish-speaking onlookers. What’s that all about?
Honestly, what does any of this have to do with Microsoft, Apple or computing? It’s not until the two guys - who are both showing their age, by the way - walk into the mall parking lot do we hear anything about Microsoft or computers. And then it’s Jerry asking Bill, “Are they ever gonna come out with something that will make our computers moist and chewy like cake so we can just eat them while we’re working? If it’s yes, give me a signal. Adjust your shorts.”
And then Bill moves his rear-end, prompting Jerry to say, “I knew it.” And then the words, “The Future. Delicious”
Really? Jerry Seinfeld gets $10 million for that??? Maybe it’s me but I suspect no one at Apple is losing sleep over this counter-campaign. At least Apple’s commercials, which highlight Windows as old and stodgy compared to the young and hip Mac OS X, talk about computing.
Maybe I’m off base here but I think if Microsoft is trying to engage people with this ad, it has failed miserably. I even watched it several times, just to make sure I didn’t miss something.
What do you think?
September 4th, 2008
EIC Podcast: Google Chrome; Apple; Dell and Salesforce.com
On this week’s EIC squared podcast Dan and I talk Google’s Chrome browser, Apple’s iPod event next week and my theory that Dell and Salesforce.com should merge.
On Google’s Chrome browser we riffed on the importance of the launch, how it’s really a battle over cookie files and how Mozilla’s Firefox browser may take a hit. You can find all the Chrome coverage you can digest on ZDNet and News.com.
The other main event coming up is Apple’s iPod event. Apple sent out the invite for its Sept. 9 event where it’s widely expected that new iPods are on the way. The sideshow, however, will be on Apple CEO Steve Jobs and his appearance following neverending rumors about his health.
And finally we kick around my theory that Dell and Salesforce.com could merge. I make my case, which admittedly could be a stretch, but stranger things have happened. A potential combination won’t happen today, but could be possible down the line.
As for next week, we’re on the road at Demo, TechCrunch 50, SAP TechEd, CTIA and Apple’s powwow.
September 4th, 2008
Video: Google demos speed benchmarks for Chrome
At the Office 2.0 Conference in San Francisco, Matthew Glotzbach, product management director of Google Enterprise, touts interface features for the company’s Chrome browser. He also does a performance benchmark test comparing the new browser to Microsoft’s Internet Explorer.
More Office 2.0 coverage:
September 4th, 2008
Comcast sues FCC over net neutrality ruling
Comcast is suing the Federal Communications Commission over the agency’s move to sanction the cable giant over blocking peer-to-peer Internet traffic from BitTorrent.
According to the Wall Street Journal, Comcast filed the lawsuit on Thursday. Comcast said it will comply with the FCC order, but is suing because it believes the agency’s move was inappropriate.
Comcast’s move isn’t totally unexpected. The FCC made its first net neutrality sanction in August when it ruled 3-2 that Comcast violated rules by blocking BitTorrent traffic. Comcast has argued that it should be allowed to discriminate against traffic to better manage its network.
Overall, the suit is probably a good thing since it may establish more concrete net neutrality boundaries.
September 4th, 2008
Deploying and managing online communities: Who, how and why?
There was an interesting discussion at Office 2.0 that dealt with the topic of online communities. There’s a lot of noise on the Web today and it’s easy for that to noise to get – for lack of a better phrase – out of control. So should a company try to control the noise?
Before any company can answer that, you have to look at the “online community” itself. Is it an internal community – possibly a feedback or knowledge sharing forum on an Intranet? Or is it a public-facing community that allows customers and consumers to chime in? Is it a community focused around marketing efforts, the communications team or maybe even the IT folks?
One of the points raised was the difference between old word-of-mouth marketing vs the 2.0 version of it. It used to be that people shared their experiences with a product or a brand with friends, family members and co-workers and over time, the message was spread. But in social media world – filled with wikis and blogs and even YouTube vlogs – an experience with a particular brand or product can spread to millions of people within hours. Isn’t it better to let that message spread virally in a “controlled” environment (not that anyone is suggesting that the message be controlled, of course)?
A couple of key takeaways: Engage with purpose. If a company is entering a new product category or geographic region, a community can be a good way to be transparent. You haven’t just created an online community to spew a one-way message. You’re there to learn about what the market wants or needs or what has or hasn’t worked in the past. If, through a handful of evangelists or marketing or sales folks, the company spark discussions, visitors are more likely to engage. It seems worth noting that the activity has to be there. If you simply launch a community – especially an external one – and leave it alone, you’re unlikely to succeed.
Too often, executives of a company are frightened by what a community might bring – notably, negative comments about the company or its products. But the panelists here say it’s not necessarily the negative comments in an online community that are scariest. Worse is an online community with no comments. You want people to engage – and if they don’t, why would anyone else join? It’s just easier to bash – or praise – your company, product, service or even the experiences of interacting with the company via some other online community, maybe a blog that will never reach other people with similar interests or experiences.
September 4th, 2008
Google’s Top 10 Cloud Computing List
Dontcha just love Top 10 lists? At the Office 2.0 conference in San Francisco today, Matthew Glotzbach, who leads the Enterprise Products team at Google, offered a “Top 10 Things I Can Do in the Cloud That I Couldn’t Do A Year Ago.” No surprises that many of the tasks on this list revolve around Google’s cloud offerings. Still, it was an interesting way to showcase how online applications and services can increase productivity and enhance things like collaboration within small groups. So without further delay… (drumroll, please.)
10. Anything Everything on the go: OK, it’s been more than a year since the iPhone was first launched but Glotzbach’s point was that mobile computing has grown by leaps and bounds in the past year. Of course, there’s email on a mobile phone. There has been for a long time. But Web connectivity has made everything that lives in the cloud - mail, documents, presentations and more - accessible from the mobile phone.
9. Search through ALL my mail: Who doesn’t have a Web-based email account? Gmail, Hotmail, Yahoo? Those are all in the cloud. And, thanks to IMAP, mail can be accessed through client-based programs such as Outlook, Thunderbird, Apple Mail and even Lotus Notes. Glotzbach mentions Notes as a way to illustrate how the enterprise can shift to the cloud without having to disrupt employees or force them to leave their comfort zone. Yes, employees say they hate Lotus Notes - but they love to hate it.
8. Chat with customers and partners in any language: Glotzbach offered a very cool demo of translation bots built into Google Talk. Business is global but often times, language becomes a barrier. The translation bots within Google Talk allows instant communications between people who normally would have to arrange for translators to help with the conversations. And once developers start mashing the tools into things like emails or documents, it could potentially revolutionize the speed of global business.
7. Collaborate simply and securely on projects with Sites and Docs: More Google products but an interesting point on how projects can progress quickly and efficiently by not having to send multiple e-mails or search for the most recent versions. Glotzbach highlighted an internal project that was later made public and how easy it was to share everything from press releases to screenshots simply by granting access and sending a link.
Also read: Office 2.0 day one coverage
6. Organize all my business travel with email: Glotzbach’s favorite tool seems to be Tripit.com, a service that uses e-mail forwarding to consolidate itineraries from travel agencies, airlines, hotels, travel sites and more. Add in a mobile element and it’s easy to see how a tool that’s very consumer-friendly could be valuable to business travelers.
5. Easily collect data from co-workers and customers in Forms: Another Google product but also a fun demo. Create an instant “form” with rankings, questions and other information and then publish it to a Web page, blog, document - whatever. From there, it instantly populates a Google Spreadsheet for immediate analysis. Glotzbach set up a form on-the-fly so we could rank his presentation on a scale of 1-5. So far, I’d say he deserves a 4.9.
4. Build any scalable business application on the cloud platform: No longer do you need big infrastructure to create powerful applications. Companies large and small can create their own and Glotzbach highlighted Human Resources departments as one area where applications (maybe for an Intranet) could increase efficiency in the workplace.
3. Use online templates for documents, spreadsheets and presos: By using templates and the cloud, it’s easy for companies to collect important data from field workers in a manner that can easily and instantly be entered into documents, presentations or databases - without having to wait for the worker to come back into the office.
2. Run FAST, secure, and stable web apps: The cloud is only as strong as the browser that serves as the gateway to the Web. A-ha! Here comes the plug for Google Chrome. And Glotzbach was more than happy to offer a quick demo. He admits to being a Mac guy and is just as anxious as, well, me and Sergey Brin, to get a Mac version of Chrome. But, for the sake of being able to offer a demo of the browser that’s “the talk of the town,” he brought a Windows machine. (During a Chrome vs. IE demo, the IE browser encountered a script error. Big surprise, huh?)
And finally, the No. 1 thing I can do in the cloud that I couldn’t do a year ago…
1. Securely share Video in Apps: Glotzbach says video is everywhere - on our phones, on our laptops and even those handy little flipcams - and increasingly, video is being used as a collaboration tool for business.
OK, maybe some of these things were around a year ago. But the overall theme is that the cloud offers more flexibility today than it did a year ago. What are you doing in the cloud today that you weren’t do a year ago? Glotzbach said his original list had 30-40 items but he cut it down. As for myself, via Facebook, I’m reconnecting with people that I drifted away from and staying connected with people who otherwise might vanish from my day-to-day life. And I can stay connected regardless of where I am or which device I use.
What would you add to the list?
September 4th, 2008
Wireless Access: What Price Speed
Is Verizon missing a trick in its trench warfare with Cablevision? Or has the maverick cable operator found an Achilles heel in the telephone operator’s methods of providing TV, phone and particularly Internet access to customers in the New York area – and possibly nationwide?
One ideal in personal computing is to be able to open one’s personal computer anywhere at any time and have instant access to the Internet.
The Verizon argument would be that that day is here and now. Pop in a broadband wireless card and you get this kind of coverage, across the country.
That compares with this kind of coverage, now available from Cablevision in the one metropolitan area that it operates in. This is the map that shows where it has so far put up wireless access at Long Island Rail Road stations, business districts in Nassau and Suffolk counties. It intends to blanket its operating region with wireless access for Optimum Online customers by the end of 2010.
This actually gives Cablevision a practical leg up on Verizon, which is trying to gain ground head-to-head with Cablevision with its FiOS TV, phone and Internet access service. Its pitch is that fiber to the home gives its customers more speed and higher quality service, than fiber to the neighborhood and cable to the home, like Cablevision offers.
But step away from the home – and it’s $59.95 a month and a separate contract with Verizon Wireless to get wireless access. Of any kind. Verizon is solely focused on broadband access for the mobile user.
And that $59.95 only gets you 5 gigabytes of throughput a month. If you were railing last week about Comcast’s 250 GB cap for its wired access to the Internet, you would be positively feeling pinned back if you wanted to rely solely on a laptop computer and Verizon’s broadband access to live your life on the Internet.
If you’re in the broad base of Internet users, who just want no hassle, Cablevision’s move to provide widespread wifi tries to screen out Verizon.
In its service area, you get mobility, everywhere. For no extra cost. If you’re a Verizon customer, you have to pay $60 a month.
There are limits. If you want Internet access on the train platform, Cablevision’s wifi will suffice. If you want it on the train or you travel a lot, you’ll need Verizon’s Broadband Access.
That is the $60 question, each computer user seeking “anywhere” access must answer, right now.
But Cablevision’s move is likely to change that, as its wifi coverage expands. Already, Verizon has started bundling wireless phone service with its FiOS Internet product.
A broadband-everywhere Verizon “double play” for small businesses has already arrived. A consumer play (with the effective cost of wireless broadband dropping) has to be next.
Meanwhile, other cable companies will be watching closely how well Cablevision’s tack works. If you want free wifi, call your operator.
September 4th, 2008
Analyst: Dollar daze around the corner for Web giants
J.P. Morgan analyst Imran Khan said Thursday in a research note that a stronger dollar will take a bite out of search, online travel and e-commerce companies.
Khan’s call (Techmeme) largely focuses on the fourth quarter given the dollar’s resurgence began in the middle of the third quarter. A stronger dollar pares growth for companies with a big chunk of sales abroad. Khan’s note, “revenge of the greenback,” is likely to be one in a big chorus of calls in upcoming weeks. As previously noted, estimates for many technology companies are likely to come down amid the dollar’s rebound. For instance, revenue collected in euros boosts growth when converted to what used to be a weakened dollar.
The report focuses on companies like Google, Amazon, eBay and others where roughly half of sales coming from overseas. Khan’s general thesis is that a stronger dollar coupled with a slow U.S. economy will pinch results. Why? The dollar is strengthening because the U.S. looks less worse than economies elsewhere (on the bright side we’ve take our whack already).
Here’s the breakdown of the estimate changes (click for larger image):
Google and Priceline are expected to be among those taking the largest hit. Regarding Google Khan noted that more than half of Google’s revenue comes from abroad. Google also has “significant exposure” to the British pound, which has fallen along with the euro relative to the dollar.
Priceline may also take its lumps over a stronger dollar because 60 percent of its travel bookings come from abroad.
September 4th, 2008
Dell and Salesforce.com: So cozy they could merge (someday)
Dell and Salesforce.com have quite a partnership going on. Dell is developing its internal and some of its external application on Salesforce.com’s force.com platform. Salesforce.com is moving its data centers to Dell hardware. And the two are teaming up on marketing pitches. Meanwhile, the relationship appears to be much more strategic than just a customer-vendor partnership.
The big question: Is this Dell and Salesforce.com lovefest a prelude to a merger? It’s not as crazy as it initially sounds. Dell has been partial to software as a service. Dell has to find some software and services strategy as rivals such as IBM and HP, now bulked up by EDS, increasingly lump software, services and hardware into a joint sell. As for Salesforce.com a purchase by Dell would give it more clout in those large accounts it is increasingly chasing.
In other words, a Dell-Salesforce.com merger, which I’ve been pondering for a couple of weeks, could work. What’s a better way to revamp services than for Dell to teach folks how to use SaaS to speed implementation times? No other consultant will offer a SaaS first strategy–it kills the cash cow of all the fees needed to implement those big software packages.
Here’s my reading of the tea leaves:
September 4th, 2008
Dell’s Mini packs Ubuntu, XP; Vodafone to sell it
Update: Dell’s Inspiron Mini 9 now available and Dell is pushing the netbook is available on its site. Meanwhile Vodafone is going to sell the Mini in Europe.
While Dell’s move (Techmeme) could be viewed as playing catchup to other rivals such as Asus the Vodafone deal is notable. Vodafone says it will sell Dell’s Mini in Europe in a move that was previewed by Michael Dell on Wednesday. Dell said at the Citigroup Technology Conference that telecom carriers will sell netbooks to push 3G services. What U.S. carriers will follow?
The Inspiron Mini (statement) will run $349 with Ubuntu $399 for one with XP. Also as expected Box.net is bundled in with the system. In a nutshell, Dell’s Mini (see Dell’s blog) looks like a lot of netbooks such as the Asus eeePC.
Some specs:
- It weighs 2.28 pounds;
- Has a solid state drive;
- 8.9 inch display;
- Comes with Ubuntu and XP with “custom Dell interface.”
Overall, it’s a cheap way for me to get an Ubuntu laptop, which was on my things to do list.
September 4th, 2008
Video: Does Green IT matter for business?
You’ve probably run across “Green IT” at industry trade shows and in the media. Although the concept is a little vague, Green IT is making its influence felt across the IT landscape. This episode of Jason Hiner’s Sanity Savers for IT executives explains what green IT is, why it’s important, and how it may affect your organization.
Also see: 10 tips for implementing green IT
September 4th, 2008
News to know: Oracle’s Fusion guru quits; Dell; Windows 7 boot times
Here are today’s notable headlines. You can get News To Know via email alert and RSS daily:
Dennis Howlett: Breaking: Oracle’s Andersen gone, where now for Fusion and vertical plays?
Adrian Kingsley-Hughes: New dual/quad core CPUs enter Intel price list, AMD drops prices
Larry Dignan: Michael Dell: Telcos may subsidize netbooks to sell 3G
Mary Jo Foley: Windows 7: Can Microsoft get boot time to under 15 seconds?
- New Microsoft virtualization license lets hosters deliver third-party software as a service
- Microsoft’s Google Docs competitor to go final by year-end
Review: Aluratek Tornado Plus (160GB) (right)
TechRepublic: 10 tips for implementing green IT
Tom Steinert-Threlkeld: MobileMe’s Rolling 1 Percent Outage
Tom Foremski: Silicon Valley’s Judy Estrin warns we are running out of innovation
Heather Clancy: HP ditches the box for Walmart notebook promotion
Deb Perelman: Revenge of the techies
Jason O’Grady: Handicapping Apple’s September 9 event (updated)
- iLounge: News: iPod nano 4G, touch 2G dimensions revealed?
- VentureBeat: iTunes 8 with “Genius” recommendations, a new visualizer and HD TV shows?
- AppleInsider: Apple, AT&T sued for over-saturating 3G network with iPhones
Jason Perlow: On stupid mascots and closed source browser pluginsGoogle Chrome:
- Dancho Danchev: DoS vulnerability hits Google’s Chrome, crashes with all tabs
- Dana Blankenhorn: Who wins with Google Chrome
- Dennis Howlett: Chrome’s EULA is a cut ‘n’ paste showstopper. Techmeme
- Paul Murphy: Chrome, IE8, and longer term thinking
- Ed Burnette: Chrome is 42x faster than IE7, 9x faster than FF3
- John Carroll: Chrome and why Gates was right to be paranoid
- Photos: The brains behind Google Chrome (right)
- Paula Rooney: Mozilla CEO: No worries about Google Chrome
- Jason Hiner: Google Chrome: The five best new features
- Five reasons why Chrome will crash and burn
- Five reasons Chrome will take over the world
- Adrian Kingsley-Hughes: Google Chrome … the day after
Christopher Dawson: Forms in Google DocsMatthew Miller: Windows Mobile 6.1 update for Blackjack II now available
Harry Fuller: Hybrids v. Pickensplan? You do the pickin’
NewTeeVee: Amazon Adds Streaming for Both PCs and Macs
Gizmodo: Dell Inspiron Mini 9 Available Now: Windows XP $399, Ubuntu $349
Sean Portnoy: Canon, Epson add Wi-Fi to new multifunction printers
Adobe sets Sept. 23 as CS4 launch date
Sam Diaz: Deep packet spy’s CEO resigns
Richard Koman: Class action bait on iPhone problems
Jennifer Leggio: The easiest little Web page ever builtSteve O’Hear: Facebook: when targeted ads cause offense
Video: CSI Stick grabs data from cell phones
Garett Rogers: Google launches Picasa 3.0 and more
Roland Piquepaille: A new method to study origin of life
Yahoo extends portal pact with Verizon; Stock still in purgatory
Christopher Dawson: Anyone bothering with client-side AV anymore?
Andrew Nusca: Monster power strips have monster price tags
Review: Acer Aspire X1200-U1520A
Michael Krigsman: Has IT public relations arrived?
Blankenhorn: Drug profit incompatible with scientific method?
- Pig becomes you
- Mitch Ratcliffe: A virus in our genes, think about that….
September 3rd, 2008
MobileMe’s Rolling 1 Percent Outage
So pretty much every day (these days), about 1% of MobileMe Mail users can’t access their email. Today, my access was down – and somehow I don’t expect I’m alone. This, even though there’s no acknowledgement of a problem — on Sept. 3 any way — on Apple’s Support Page for MobileMe.
The problem is akin to insuring homes in the 100-year flood plain of New Orleans. If there’s a 1% chance every year of a flood, it’s hard for insurers to get enthusiastic about giving out 30-year mortgages. Here, if one day out of one hundred you expect to be without your email, you move on.
So far, no acknowledgement from Apple of the reason for the apparent rolling 1 percent outages on the Support Page or in response to phone calls. Email correspondence, of course, is not possible.
At least through MobileMe, by me, until now (4:18 p.m. ET).
Here’s the most recent summary:
9/2/2008, 08:30-09:00 PDT
- 3% of MobileMe members were unable to access MobileMe Mail. Normal service has been restored. We apologize for any inconvenience.